Onboarding Flows

Onboard users with the right steps

Collect profiles, documents, forms, training, and approvals before users become active.

Collect the details you need

Build onboarding forms for profiles, business details, availability, skills, and role-specific information.

  • • Profile details
  • • Role-specific fields
  • • Availability and skills
User

Profile

Onboarding

In progress
Role
Location
Phone
Start
EveningsSpanishSupport
Contractor

Contractor

W-9Uploaded
IDPending
AgreementApproved

Gather required documents

Collect W-9s, compliance files, IDs, certifications, agreements, or other documents before activation.

  • • W-9 and tax forms
  • • ID and verification files
  • • Compliance documents

Share training and company info

Present instructions, company policies, videos, or training materials as part of the onboarding flow.

  • • Training steps
  • • Company information
  • • Required acknowledgments
Progress2/3
WatchDone
ReadRequired
ConfirmNext
UserKim
Incomplete
UserOmar
Review
UserAna
Active
Approve

Approve users when ready

Review completed steps and activate users only when the right information is collected.

  • • Review status
  • • Approval steps
  • • User activation

Questions about Onboarding Flows

What are Onboarding Flows?

They help you collect the information, documents, and approvals needed before users become active.

Can we collect W-9s and compliance documents?

Yes. You can collect W-9s, IDs, certifications, agreements, and other required files.

Can onboarding include training materials?

Yes. You can add company information, training steps, policies, videos, or acknowledgments.

Can each role have a different onboarding flow?

Yes. Workers, managers, contractors, vendors, or customers can each follow different steps.

Can users be approved before activation?

Yes. You can review submitted information and activate users only when they are ready.

Can onboarding connect to payments and compliance?

Yes. Onboarding can collect the details needed for contracts, payouts, tax forms, and access.

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